FAQs

What can I sell on TREASURED?
Fashion, accessories, bags, lifestyle pieces, and expanding categories as we grow.

Is TREASURED only for luxury brands?
No. We welcome quality pieces across high, mid, and smart buys.

How do I get paid?
Payments are securely processed in-app and transferred once the transaction is complete.

Do you offer pickup or assisted selling?
Yes — optional services are available for time-poor sellers.

Can businesses or influencers collaborate?
Yes. Please see Advertising & Partnerships.

Do you authenticate items?
Not automatically. We encourage buyers to review the listing carefully and ask questions. Optional verification may be available for select items.

How long do I have to report an issue?
Within 2 days of delivery.

What if my item doesn’t fit?
Fit/taste returns aren’t guaranteed. You can ask the seller, but acceptance is their choice.

When do sellers get paid?
After delivery is confirmed and the transaction is completed.

Can I negotiate?
Yes — offers can be enabled by the seller. Keep it respectful and reasonable.

Can I buy multiple items from one seller?
Yes — bundles may be available to save time and shipping.